Help center

Frequently asked questions

Quick answers for buyers and vendors using the platform.

01

Who can register as a Buyer?

Registered societies, hotels and companies can create Buyer accounts and submit verification documents.

02

How do Vendors participate?

Verified Vendors can discover tenders, complete eligibility steps, pay applicable EMD and submit bids before the deadline.

03

How are EMD refunds tracked?

Every deposit has a status timeline from confirmation through eligibility, approval, processing and refund.

04

Can bids be edited?

A submitted bid may be replaced before the deadline only when the tender rules allow it. Changes are blocked after closing.